Yash Chaudhary
04 Case Study · ConveGenius AI

Making AI products easier to adopt. And building the narrative around them.

ConveGenius is a ₹400 Cr+ AI infrastructure company building learning and knowledge products used across 20+ regions through B2G, B2B and B2B2C models. My work sits where product marketing, adoption and brand narrative meet.

RoleProduct Marketing Manager
CompanyConveGenius AI
IndustryAI Infrastructure · B2G · B2B · B2B2C
TimelineSeptember 2025 – Present
05The Challenge

The Challenge

ConveGenius builds powerful AI products.

SwiftChat, SwiftPal, SwiftSchool and Swift AI Academy reach millions of teachers, students, officials and parents.

But powerful products only create impact when people actually adopt them.

The challenge wasn't building features.

It was making the products easier to understand, adopt and trust — at scale.

06The Insight

Adoption isn't a product problem.

It's a clarity problem.

When people understand what a product does and why it matters, they use it. So I focused on clarity first — then scale.

07Product Adoption

Improving Product Adoption

I worked on making the product clearer and more engaging for the people using it — sharpening messaging, in-product communication and community-led programs like the Teacher Creator Program.

8% → 18% Posts engagement, within 4 months
1M+ SwiftChat users (app + web)
08Marketing Systems

Building Product Marketing Systems

Beyond individual campaigns, I built repeatable systems the whole org could use.

What I work across

  • Product Positioning
  • Feature Communication
  • Product Launches
  • In-product Messaging
  • Sales Enablement
  • GTM Collateral
  • Product Storytelling
09Scaling Adoption

Scaling Adoption Across States

To reach millions, clarity had to become infrastructure. I helped build WhatsApp automation across 13 state channels — turning product communication into a scalable marketing system.

13 State WhatsApp channels
1M+ Teachers, officials, students & parents reached
CG Sanchar · WhatsApp Automation
CG Sanchar — WhatsApp automation system managing SwiftChat channels across states

WhatsApp Automation System · SwiftChat channels across states

10Enterprise Narrative

From Product Adoption to Enterprise Narrative

As the work grew, so did the scope — from making single products clearer to shaping how the company positions itself across brand, enterprise and ecosystem.

Working across

  • Brand & Narrative
  • Enterprise Marketing
  • Ecosystem Positioning
  • State Teams & Partners
11Business Impact

Business Impact

8% → 18% Product engagement + 1M+ SwiftChat users
13 · 1M+ State channels reaching 1M+ people

Marketing Systems Built

  • Product Positioning
  • Feature Communication
  • Product Launches
  • In-product Messaging
  • Sales Enablement
  • GTM Collateral
  • WhatsApp Automation
  • Product Storytelling
12Reflection

Great AI products don't win because they're powerful.

They win when people understand them, trust them and use them.

My job is to close that gap — from a single product's clarity to the story of the whole company.

13Skills Used

Skills Used

Product

  • Product Marketing
  • Product Positioning
  • Feature Communication
  • In-product Messaging

Brand & Enterprise

  • Brand Narrative
  • Enterprise Marketing
  • Ecosystem Positioning
  • Storytelling

Growth

  • Adoption Strategy
  • Lifecycle Communication
  • Community Programs
  • GTM Strategy

Execution

  • Marketing Automation
  • Sales Enablement
  • GTM Collateral
  • Cross-team Collaboration
14Tools Used

Tools Used

AI

  • Claude
  • ChatGPT
  • Lovable
  • Perplexity
  • Emergent
  • NotebookLM

Strategy & Collaboration

  • Slack
  • Miro
  • Google Workspace

Design & Content

  • Figma
  • Canva
  • Claude Design

Product & Analytics

  • Google Sheets
  • CleverTap
  • Google Analytics